Terms of Service

Last updated: November 1, 2026

These Terms of Service (“Terms”) are the rules for using jerseyharbor.shop and for buying from Jersey Harbor, 4635 W Aberdeen Pl, Littleton, CO 80123, US (“Jersey Harbor”, “we”, “us”). By using the site or placing an order, you agree to these Terms and to the policies they mention. We have tried to write them in plain English. Nothing in these Terms takes away rights you have under consumer protection laws that cannot be waived.

1. Who can use the site

You may use the site to browse and buy products for yourself, your family or as gifts. To place an order you must be old enough to enter a binding contract where you live, or have a parent’s or guardian’s permission. If you create an account, keep your password private and tell us straight away if you think someone else has used it. You are responsible for orders placed through your account.

2. Our products and how we describe them

We sell button-down baseball jerseys — full-button, two-button henley and sleeveless styles in adult, youth and toddler sizes — plus game-day items such as caps, a throw blanket, a tote, mugs, a pillow and a tumbler. We try to describe each product accurately: its cut, trim, print, colours and the sizes offered. Please keep in mind:

• colours can look slightly different on different screens;
• product pictures and the live personalisation preview are illustrations that show the layout of the design, not a photograph of your finished item;
• size information is on each product page and in our Size Guide.

If an item you receive is materially different from its description, you are covered by our Returns & Exchanges Policy and Refund Policy.

3. Personalised items

Several jerseys offer personalisation fields: Name on back (up to 12 characters), Number on back (0 to 99), and on some jerseys a front script word or a front word chosen from a list. When you fill a field, the add-on price shown next to it is added to that item; fields you leave empty cost nothing. By submitting personalisation, you confirm that:

• the text is your own choice and you have the right to use it — your name, a family name, a nickname, a number that matters to you;
• it is not the name, logo, slogan or trademark of a sports team, league, college, club, player, brand or character, and does not imitate one;
• it is not offensive, hateful, harassing, obscene or unlawful, and does not refer to another person in a way they have not agreed to.

We print exactly what you type, including spelling, spacing and capitalisation as shown in the preview. No proof or mockup is sent before production, so please check your text in the live preview and in your order confirmation email. We may refuse or cancel, with a full refund, any order whose personalisation breaks these rules.

4. Prices and availability

All prices are in US dollars (USD). Prices, size add-ons (2XL +$3, 3XL +$5) and personalisation add-ons are shown on the product page, and the full total is shown at checkout before you pay. Jersey Harbor does not collect sales tax at checkout. We may change prices at any time, but a change never affects an order you have already placed. If a product is shown at a clearly wrong price, or cannot be produced after you order, we will contact you and either correct the order with your agreement or cancel it and refund what you paid.

5. How an order becomes a contract

When you place an order, you are offering to buy the items in it. We accept your offer when we send the order confirmation email. We may decline or cancel an order if we suspect fraud, cannot verify the payment, cannot deliver to the address (we ship only to the United States, Canada, Australia and New Zealand), or if the order or its personalisation breaks these Terms. If we cancel, we refund any payment in full.

6. Paying for your order

You agree to pay the total shown at checkout using one of the payment options offered there. Payments are processed by the payment provider you choose; we do not receive or store your full card number. More detail is on our Payment Methods page.

7. Shipping

Orders are processed in 1–3 business days and then usually take 7–14 business days in transit. Shipping is free to all four countries we serve, with no minimum order. These are estimates, not guaranteed delivery dates. Orders delivered outside the United States may be subject to import duties or taxes set by the destination country. Full details are on our Shipping & Delivery page.

8. Cancellations, changes, returns and refunds

You can cancel or change an order free of charge within 24 hours of placing it, as described in Cancel or Change an Order. You can return any item, including personalised items, within 60 days of delivery; we provide a free return label, including for change-of-mind returns. Refunds are issued within 7 days of your return reaching us, to your original payment method or as store credit, and store credit never expires. These policies form part of these Terms.

9. Store credit

Store credit is issued in US dollars, can be used on any product on jerseyharbor.shop, and never expires. It cannot be exchanged for cash except where the law requires, and it cannot be transferred to another person unless we agree in writing, for example when a gift giver asks us to issue credit to the recipient.

10. Our designs, photos and text

The site’s content — our logo, the Jersey Harbor name, our jersey and accessory designs, photos, illustrations, product descriptions and page text — belongs to Jersey Harbor or the people who licensed it to us, and is protected by intellectual property laws. You may view and share links to our pages, and print a page for your own reference, but you may not copy, sell, reproduce or publish our designs or content without written permission. See our Intellectual Property Policy; to report a copyright problem, see our DMCA page.

11. Respecting other people’s rights

Jersey Harbor does not sell licensed sports merchandise. Our products are not affiliated with, sponsored by or endorsed by any professional or amateur team, league, college or player. Words such as “baseball”, “ballpark”, “bleachers” or “game day” describe the sport and the occasion in general terms, and we do not print team, league, college or player names or logos for anyone.

12. Group and family orders

Many orders are placed by one person on behalf of a family, a group of friends or a rec-league team. If you order for a group, you are the customer for the whole order: our emails go to you, changes and cancellations are confirmed with you, and refunds go to the payment method you used. Please collect everyone’s sizes, names and numbers before ordering and check them in the confirmation email, because each jersey is printed exactly as entered. If someone in the group needs a different size after delivery, you can use the 60-day return window for that item on its own.

13. Account, emails and communication

We communicate by email only. By placing an order you agree that we may send you service emails about it, such as the order confirmation, the shipping notice and replies to your questions. Notices we send to the email address on your order count as delivered when sent. Please keep your email address up to date in your account, or tell us if it changes while an order is in progress. We do not send marketing emails unless you have opted in.

14. Events outside our control

We are not responsible for delays or failures caused by events we cannot reasonably control, such as severe weather, natural disasters, carrier disruptions, power or internet outages, or government actions. If such an event affects your order, we will tell you by email, and you may cancel any part of the order that has not yet been produced for a full refund.

15. Using the site properly

You must not misuse the site. That includes trying to break or test its security, overloading it, scraping it with automated tools other than ordinary search engine crawling, placing orders with someone else’s payment details, interfering with other customers, or using the site for anything unlawful.

16. Liability

We work to keep the site available and accurate, but we provide it as it is and cannot promise it will always be error-free or uninterrupted. To the extent the law allows, we are not responsible for indirect or consequential losses, such as a missed event, and our total responsibility for any order is limited to the amount you paid for that order. These limits do not apply where the law does not allow them, for example in cases of fraud or personal injury caused by negligence, and they do not affect your statutory rights as a consumer.

17. Governing law and resolving problems

These Terms and any dispute about them or about an order are governed by the laws of the State of Colorado, United States, without limiting any mandatory consumer protection law of the place where you live. If something goes wrong, please email us first at support@jerseyharbor.shop; almost every problem with an order can be solved quickly by email.

18. Changes to these Terms

We may update these Terms from time to time, for example when we add a product type or change how an option works. The version shown on the site when you place an order applies to that order. The date at the top of this page shows the most recent update.

19. Questions

Questions about these Terms? Email support@jerseyharbor.shop or visit Contact Us; we reply within 24 hours on business days. See also our Privacy Policy.

Jersey Harbor, 4635 W Aberdeen Pl, Littleton, CO 80123, US.